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Promoted articles:

• I haven't been able to authenticate myself. What should I do?

  If you cannot authenticate, there are several possible reasons. - If you use ItsMe, make sure your credentials on your application are up to date. - If you take photos, it is importan...

• How do I use Itsme to authenticate my account?

  Authenticating yourself on our site couldn't be easier!   You have several choices:   - authenticate with ITSme; - authenticate by taking a few photos of your documents; To authentica...

• How do I authenticate my account using the ‘Take photos’ option?

  Authenticating on our site couldn't be easier! Several options are available: - Authenticating with ItsMe; - Authenticating by taking several photos of your documents;   Our Veriff ph...

• I would like to change the email address linked to my account. How can I do it?

    If you want to change the email address linked to your Golden Vegas Sportaccount, please contact our customer service via the contact form or by email at support@goldenvegas-sport.b...

• I would like to cancel my self-exclusion. Is this possible?

  If you have activated a 6-month self-exclusion on our website, you must wait until the end of this period to be able to log back in. To recover access to your account at the end of th...

• I'm not able to register at Golden Vegas Sport. What should I do?

  If you aren’t able to register, you might already have a Golden Vegas Sport account? As a 100% legal website certified by the Belgian Gaming Commission, we place great importance on r...

• I can’t log into my account. Why?

  If you can no longer log in to your Golden Vegas Sport account, there are several possible reasons:   • You have entered the wrong password several times. For your security, your acco...

• How can I register at GoldenVegas Sport?

  Registering at GoldenVegas Sport is easy! Simply click on the “Register” button. Then, fill in your details (first name, last name, email address, etc.), choose a username and passwor...

• My account has been suspended. What should I do?

  Has your account has been suspended and you don’t understand why? There are many reasons why this could be the case. For example, your account may be being verified. For more informat...

• I want to delete my account. How do I do it?

  If you want to delete your account, you can contact us using the contact form, or our email address support@goldenvegas-sport.be. Please include the reason why you are asking to delet...

• My deposit has been ongoing for more than 10 minutes. What should I do?

  If your deposit has been ongoing for more than 10 minutes, it is possible that an error has occurred during your transaction and that it has not worked. Please note than our teams sav...

• How do I change my limits?

  There are two types of limits at Golden Vegas Sport: personal limits and the default limit.   Personal limits You can change your personal limits at any time from your account setting...

• I would like to turn off my legal limit, is that possible?

  Yes. To do this, go to your account settings and click on the "remove limit" button:      Your request will automatically be forwarded to the Gambling Commission.   Within 72 working...

• My transaction was refused by HiPay. Why? Who should I speak to?

  If you try to make a deposit, but your transaction is refused by HiPay or if you encounter a problem with the HiPay payment page, there are several possible reasons:   • Your balance ...

• I’m not able to make a deposit. What should I do?

  If you aren't able to make a deposit, there are several possible reasons:   • Your balance is insufficient: recharge your card and try again • You have made an error in your details (...

• I made an online withdrawal request. How long will it be before the money is available in my bank account?

  Standard withdrawal requests are usually processed by our team within 2 working days. Once your request is validated, you will receive the amount in your bank account within 1 to 4 da...

• What is the BetBuilder?

  The BetBuilder is a feature that allows you place a combination bet on multiple elements of the same event. It is currently available for the following sports:   Football  American f...

• What are the differences between a single, combined and system bet?

  GoldenVegas-Sport offers 3 types of bets:   • A single bet slip (SIMPLE) only has one bet. If the bet you made is correct, the bet slip is correct as well. The winnings of a single be...

• I would to like to ban myself from gaming. How do I do it?

  Do you feel the need to stop playing permanently? You can ban yourself from gambling by following the instructions available on the Gaming Commission website.    A ban is a permanent ...

• What is the default weekly limit?

  As of 20 October 2022, Belgian regulations require a default limit of €200 per week. This amount is fixed and applies to the last 7 days, just like a personal weekly limit. Example: A...

• Change in minimum legal age for sports betting

  Following new rules in Belgium, the minimum age for placing sports bets is now 21 years old. If you are under 21, you can no longer participate in any form of games of chance, namely...

• How can I turn my legal deposit limit back on?

  To reactivate your default limit, go to your account settings: https://www.goldenvegas-sport.be/en/account/responsible-gaming/deposit-limits    You will then be able to click on "REAC...

• My request to turn off the default limit has been denied and I don't understand why?

  If the Gaming Commission has refused your request for the limit to be turned off, it is because you are listed as being in default of payment in the file of the Central Individual Cre...