Deposits and withdrawals

Deposits

My deposit has been ongoing for more than 10 minutes. What should I do?
If your deposit has been ongoing for more than 10 minutes, it is possible that an error has occurred during your transaction and that it has not worked. Please ...
How do I change my limits?
There are two types of limits at Golden Vegas Sport: personal limits and the default limit. Personal limits You can change your personal limits at any time fr...
I would like to turn off my legal limit, is that possible?
Yes. To do this, go to your account settings and click on the "remove limit" button: Your request will automatically be forwarded to the Gambling Commissi...
My transaction was refused by HiPay. Why? Who should I speak to?
If you try to make a deposit, but your transaction is refused by HiPay or if you encounter a problem with the HiPay payment page, there are several possible rea...
I’m not able to make a deposit. What should I do?
If you aren't able to make a deposit, there are several possible reasons: • Your balance is insufficient: recharge your card and try again • You have made an ...
I wish to make a deposit with a prepaid paysafecard. What do I have to do?
To get your prepaid paysafecard, find a point of sale or order your card online on the paysafecard website. Once you have your prepaid card, you can use it to m...

I made an online withdrawal request. How long will it be before the money is available in my bank account?
Standard withdrawal requests are usually processed by our team within 2 working days. Once your request is validated, you will receive the amount in your bank a...
I have been asked to send documents to authenticate my account. Can I send them securely?
Of course! Authenticating your account is a legal obligation dictated by the Belgian Gaming Commission. As a 100% legal website, Golden Vegas Sport places gre...
How can I withdraw money at GoldenVegas-Sport?
Making a withdrawal at GoldenVegas-Sport is really simple! In your account, go to the “Withdrawal” tab and follow the instructions shown on your screen. Our web...
Not all of my credit is withdrawable. What should I do?
You may still have bonus credit on your account corresponding to a Playthrough that you were unable to complete when the various bonuses were still available on...
I made an online withdrawal request. How long will it be before the money is available in my bank account?
Withdrawal requests are usually processed within 24 hours by our team. Once your request has been validated, you will immediately receive the amount on your ban...
I’m not able to make a withdrawal. What should I do?
If you aren’t able to make a withdrawal, you might not have confirmed your registration by email. Go to your email inbox and look for the email we sent you when...