Deposits and withdrawals

Deposits

My deposit has been ongoing for more than 10 minutes. What should I do?
If your deposit has been ongoing for more than 10 minutes, it is possible that an error has occurred during your transaction and that it has not worked. Please ...
How do I change my limits?
There are two types of limits at Golden Vegas Sport: personal limits and the default limit. Personal limitsYou can change your personal limits at any time from ...
I would like to turn off my legal limit, is that possible?
Yes.To do this, go to your account settings and click on the "remove limit" button: Your request will automatically be forwarded to the Gambling Commission. W...
My transaction was declined. Why? Who should I contact?
If your deposit was declined, there could be several reasons: Your balance is insufficient: check your account balance and try againYou made an error in your de...
I can't make a deposit. What should I do?
If your deposit is declined, you can check the following points: Check your payment informationMake sure the entered details are correct (card number, expiratio...
I would like to know the total of my deposits and withdrawals. How can I do that?
To get a summary of your deposits and withdrawals, please contact our customer service. Our teams will then be able to provide you with the total amount you hav...

How long does it take to receive my withdrawal?
Processing TimeTwo types of withdrawals are available:Standard Withdrawal:available for amounts between €10 and €25,000,processed within a timeframe of up to 2 ...
I can't enter my BIC code when making a withdrawal. What should I do?
What is a BIC code?The BIC code is a unique code for each bank that allows it to be recognized worldwide. Are you unable to enter your BIC code?It is possible t...
How can I withdraw money on GoldenVegas-Sport?
Withdrawing money on our site is very simple! In your account, go to the "Withdrawal" tab and follow the instructions displayed on your screen. Our site offers ...
I made a withdrawal request, but I changed my mind. Can I cancel it?
You can only cancel a withdrawal if the request has not yet been processed. To check if it is still possible to cancel a withdrawal, review your transaction his...
I haven’t received a verification email, what should I do?
If you haven’t received a verification email, it could be in your junk mail folder. If it isn’t there either, don’t worry, please contact our customer service a...
I haven’t received a verification email, what should I do?
If you haven’t received a verification email, it could be in your junk mail folder. If it isn’t there either, don’t worry, please contact our customer service a...