Withdrawals

I made an online withdrawal request. How long will it be before the money is available in my bank account?

Standard withdrawal requests are usually processed by our team within 2 working days. Once your request is validated, you will receive the amount in your bank a...

I have been asked to send documents to authenticate my account. Can I send them securely?

Of course! Authenticating your account is a legal obligation dictated by the Belgian Gaming Commission.   As a 100% legal website, Golden Vegas Sport places gre...

How can I withdraw money at GoldenVegas-Sport?

Making a withdrawal at GoldenVegas-Sport is really simple! In your account, go to the “Withdrawal” tab and follow the instructions shown on your screen. Our web...

Not all of my credit is withdrawable. What should I do?

You may still have bonus credit on your account corresponding to a Playthrough that you were unable to complete when the various bonuses were still available on...

I made an online withdrawal request. How long will it be before the money is available in my bank account?

Withdrawal requests are usually processed within 24 hours by our team. Once your request has been validated, you will immediately receive the amount on your ban...

I’m not able to make a withdrawal. What should I do?

If you aren’t able to make a withdrawal, you might not have confirmed your registration by email. Go to your email inbox and look for the email we sent you when...

I made a withdrawal request, but I’ve changed my mind. Can I cancel it?

You can only cancel a withdrawal if the request hasn’t been processed yet. To know if there is still time to cancel a withdrawal, please check your transaction ...

I haven’t received a verification email, what should I do?

If you haven’t received a verification email, it could be in your junk mail folder. If it isn’t there either, don’t worry, please contact our customer service a...

I haven’t received a verification email, what should I do?

If you haven’t received a verification email, it could be in your junk mail folder. If it isn’t there either, don’t worry, please contact our customer service a...

How long will it take for my account to be authenticated?

Once you have sent us the necessary documents, our teams will verify them. This takes on average a few days during our customer service opening hours. For your ...

Do I have to pay tax on my winnings?

No, you don’t have to pay any tax on the amounts you win by playing at Golden Vegas Sport. For more information about tax on games of chance, go to the Belgian ...

I’m not able to make a withdrawal. What should I do?

If you aren’t able to make a withdrawal, you might not have confirmed your registration by email. Go to your email inbox and look for the email we sent you when...

I want to change my IBAN to carry out my withdrawal. How do I do it?

Have you recently changed account number and would like to withdraw your money to your new account? All you need to do is fill in the requested information abou...

Where can I find my 4-digit code for a withdrawal in a gaming hall?

To make a withdrawal in a gaming hall, you will need your ID card and the unique 4-digit code linked to your withdrawal, selected in advance.   Forgot your code...

I have been asked to send documents to authenticate my account. Can I send them securely?

Of course! Authenticating your account is a legal obligation dictated by the Belgian Gaming Commission.   As a 100% legal website, Golden Vegas Sport places gre...

Can I transfer my winnings to a different account than the one I deposited from?

No, this is unfortunately not possible. Withdrawals can only be made using the same method that you used to deposit money on your account. It is a legal obligat...

I made a withdrawal request, but I’ve changed my mind. Can I cancel it?

You can only cancel a withdrawal if the request hasn’t been processed yet. To know if there is still time to cancel a withdrawal, please check your transaction ...

What is the minimum and maximum amount I can withdraw?

The minimum and maximum withdrawal amount depends on the payment method you choose:   • Withdrawal by bank transfer: €10 minimum and €25.000 maximum • Rapid wit...

I would like to deactivate the option to cancel a withdrawal. How do I do that?

If you wish, you can deactivate the option to cancel a withdrawal from your account. You can make the request by directly contacting customer service via the co...

I sent my documents to authenticate my account, but I haven’t got a response yet. Why?

The processing and validation of your documents takes on average a few days during our customer service’s opening hours. However, it can sometimes take longer f...

How and why do I need to authenticate my account?

Authenticating your account is a legal obligation dictated by the Belgian Gaming Commission. As a 100% legal website, Golden Vegas Sport respects this obligatio...