Account and registration

I haven't been able to authenticate myself. What should I do?

If you cannot authenticate, there are several possible reasons. - If you use ItsMe, make sure your credentials on your application are up to date. - If you take...

How do I use Itsme to authenticate my account?

Authenticating yourself on our site couldn't be easier!   You have several choices:   - authenticate with ITSme; - authenticate by taking a few photos of your d...

How do I authenticate my account using the ‘Take photos’ option?

Authenticating on our site couldn't be easier! Several options are available: - Authenticating with ItsMe; - Authenticating by taking several photos of your doc...

Authentication mandatory from 1 May 2025

From 01/05/2025, new rules require you to be verified in order to play on your account.   Therefore, a message may appear on your account for a few weeks now:  ...

I would like to change the email address linked to my account. How can I do it?

  If you want to change the email address linked to your Golden Vegas Sportaccount, please contact our customer service via the contact form or by email at supp...

I would like to cancel my self-exclusion. Is this possible?

If you have activated a 6-month self-exclusion on our website, you must wait until the end of this period to be able to log back in. Once the deadline has passe...

I'm not able to register at Golden Vegas Sport. What should I do?

If you aren’t able to register, you might already have a Golden Vegas Sport account? As a 100% legal website certified by the Belgian Gaming Commission, we plac...

I can’t log into my account. Why?

If you can no longer log in to your Golden Vegas Sport account, there are several possible reasons:   • You have entered the wrong password several times. For y...

How can I register at GoldenVegas Sport?

Registering at GoldenVegas Sport is easy! Simply click on the “Register” button. Then, fill in your details (first name, last name, email address, etc.), choose...

My account has been suspended. What should I do?

Has your account has been suspended and you don’t understand why? There are many reasons why this could be the case. For example, your account may be being veri...

I want to delete my account. How do I do it?

If you want to delete your account, you can contact us using the contact form, or our email address support@goldenvegas-sport.be. Please include the reason why ...

I would like to close my account to create a new one. Is this possible?

As per our general terms and conditions, a single account is allowed per player, even if you want to close your current account.

I don’t want to receive emails or communications from Golden Vegas Sport anymore. Where can I disable them?

You no longer want to receive our communications? That’s a shame! To unsubscribe, please go to your account settings or contact our customer service.   Remember...

Can I have several Golden Vegas Sport accounts?

No. The legislation prohibits having several accounts on the same betting website. This is, among other things, why you must provide us with your national regis...

Do you have to register to play at Golden Vegas Sport?

You need to be registered to bet on our platform.   REGISTER NOW

I would like to change my username. Is it possible?

For security reasons, it is not possible to change your username. A single account is authorized per person, it is also not possible to create another account w...

I can’t update my telephone number. How do I do it?

Have you changed your telephone number? To update your number on your Golden Vegas Sport account, please contact us via the contact form, or the email address s...

I’ve moved. Do I need to inform Golden Vegas Sport?

Yes. You are obliged to inform us of any changes to your personal information.   CHANGE MY ADDRESS

How do I change my personal details?

To change your personal details, go to your account and then into the My details tab You can only change your postal address. If you would like to change other ...

I’ve forgotten my username or password. How can I retrieve them?

To retrieve your username or password, click on “Forgotten your password” in the “Log in” menu and enter the email address linked to your account. You will then...

Do I have to pay to register at Golden Vegas Sport?

No. Registration on our online betting site is completely free.

I can’t find my country in the registration form. Why?

Residents of certain countries are not authorized to register at GoldenVegas Sport. If your country doesn’t appear in the list of residence countries available ...

I don’t want to receive transactional emails anymore. What should I do?

You don’t want to receive transactional emails such as withdrawal confirmations? Go to your account settings, then to the section “Preferences”:  All you need ...

What is the legal age to bet on Goldenvegas Sport?

To bet on our online betting website, you must respect the conditions fixed by the legislation in force in Belgium.   In Belgium, you must be at least 21 years ...

Do I have to be registered to place a bet?

You need to register to be able to bet on our site.   To register on our platform, simply click on ‘Create my account’ and fill in the form.